WARRANTY

I. WHAT THIS WARRANTY COVERS
Defects in materials and workmanship in the following components manufactured by Adagio Collection, LLC:
• Hood, Tray, and Water Distribution Items: Ninety (90) day parts and labor, three (3) year parts only limited warranty against any defects in craftsmanship, workmanship, and materials.
• Stone: Ninety (90) day parts and labor, three (3) year parts only limited warranty against any defects in workmanship, and materials.
• Electric Components, Light Bar, and Wiring: Ninety (90) day parts and labor, one (1) year parts only limited warranty against any defects in craftsmanship, workmanship, and materials.

Defects in materials and workmanship in other components:

• Re-circulating Pump: One (1) year limited replacement warranty against any defects in craftsmanship, workmanship, and materials.

II. WHO IS COVERED
This warranty extends only to the original purchaser.

III. WHAT WE WILL DO TO CORRECT WARRANTY PROBLEMS
At no charge to you, we will, at our option, repair or replace the defective component(s) or refund the product’s purchase price.

IV. HOW TO GET WARRANTY SERVICE
Please Call Us – Do Not Ship. Phone: (607) 535-9709
Have your original proof of purchase available when you call.

V.. WHAT THIS WARRANTY DOES NOT COVER

  • Custom Orders are none refundable.

• Products that are operated in combination with other equipment not furnished or otherwise certified by Adagio Collection for use with our products.

• Damage to Adagio Collection products resulting from use of non-authorized equipment.
• Damage or defect resulting from someone other than Adagio Collection (or its authorized service technicians) testing, adjusting, installing, maintaining, altering, modifying, or servicing the products in any way. Any of these voids the warranty.
• Defects or damage resulting from: (a) use of the products in a manner that is not normal or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping the products; (d) contact with sand, dirt, or the like; or (d) contact with extreme heat or spills of food or liquid other than water.
• Defects or damage resulting from acts of nature, including, but not limited to, fire, storm, earthquake, hurricane, or flood.
• Defects or damage resulting from acts of war or violence, including, but not limited to, atomic blast, bombings, vandalism, drive-by shootings, or robbery.
• Physical damage to the surface of the products, including scratches, cracks, or other damage to externally exposed parts.
• Failure to maintain an appropriate water level necessary for optimal performance of products.
• Color changes on the metal due to the natural patina process. Flat-rate repair charges may apply to repair of products not covered by this warranty. To obtain information regarding products needing repairs not covered by this warranty, please call (607) 535-9709. We will provide information on repair availability, rates, payment methods, and where to send the components.

VI. SOME OTHER LIMITATIONS
This is Adagio Collection's complete warranty for their products; it states your exclusive remedies. This warranty is given in lieu of all other expressed or implied warranties. In no event shall Waterfalls of the Fingerlakes or Adagio Collections be liable, whether in contract or tort (including negligence), for damages in excess of the purchase price of the product; for any indirect, incidental, special, or consequential damages of any kind; or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the ability or inability to use the products, to the full extent these damages may be disclaimed by law.

VII. STATE LAW AND OTHER JURISDICTION RIGHTS
Some states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you.

 

 
              

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