Information concerning Adagio Fountains

Adagio fountains are some of the most stunning, high quality water features available. Offering choices of slate color, metal, and basin shape, Adagio offers the customer the greatest freedom of choice, to create the ultimate fountain that will be a treasured centerpiece for years to come. These water features will bring the beauty and tranquility of nature's sights and sounds into your home or office.

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ORIGIN OF THE STONE
All Adagio stones are specially quarried and shipped from India. The stones of India are renowned worldwide for their beauty and elegance. Every stone is hand cut and its edges chiseled to perfection making each Adagio fountain a one-of-a-kind masterpiece. Because no two stones are alike, your fountain is an original. Therefore, your stone will vary in color, texture, and thickness (up to a quarter inch in thickness) compared to the stones seen in our showroom and brochure. The black stone and green stone have some variation of shade; however, the most dramatic difference is seen in the remarkable multi-color stone, which varies in its range of greens, reds, golds, and rusts.

METAL HOOD AND TRAY
All our copper components are fashioned from high-grade copper mined from Kennecott Copper Mine located near Salt Lake City, Utah. The unique marble-like finish is burned onto the copper one piece at a time by skilled artisans. A clear coat finish is then applied to the metal to give it a high gloss finish as well as to protect the copper from naturally turning green over time. However, If you would like the copper to have a natural patina look, please specify this in your custom order and we will not apply the clear coat finish to the copper. (If ordering the natural patina look, please allow for an additional one to two weeks for delivery.)

CUSTOM ORDERS
Your custom orders are welcomed. We can work with you to customize a fountain to your specifications. For instance, fountain height can be shortened. We can also manufacture customer specific fountains of most shapes and sizes. In addition, company logos can be etched into the stone for an additional cost. Contact us for a price quote. With most custom orders a deposit is required and all sales are final.

DELIVERY TIME

We strive to get your order to you as soon as possible. If a fountain is in stock we will ship it in 3 to 5 business days. If it is not in stock we will let you know the soonest that you can have your fountain.

You will know when you should receive your fountain via e-mail correspondents. Then and only then do we charge your credit card.

Shipping Note: If you notice any damage to the outside of the package/crate you must detailed it on the bill of Lading. (BOL) If possible, open the package or crate.
If the driver will not wait then on the paper that you sign write " Possible Concealed Damage" Do this even if you looked at the contents.
It will help later if you find something that you may have missed.

INSTALLATION
The bigger fountain installation requires two people. Before installing, we recommend installing an electrical outlet in the wall directly behind where the stone will be placed. Fountains can be installed on almost any type of wall, including cinder block and metal stud walls. They can also be installed outdoors; an optional lid for the hood is available to help weatherproof the fountain's electrical components. Water Fountain Fact Sheet-Continued

WARRANTY
Each Adagio Collection water feature has a ninety day parts and labor and a three-year parts only limited manufacturer's warranty on the hood, base, water distribution and stone. The electrical system has a ninety day parts and labor and a one year parts only limited manufacturer's warranty. The re-circulating pump has a one-year manufacturer's warranty.

ELECTRICAL REQUIREMENTS
Although not required, we recommend installing a GFI electrical outlet in the wall behind where the stone will be placed prior to installing the fountain. Doing so is more aesthetically pleasing as it will enable you to keep the electrical cord hidden from sight. Place the electrical outlet near the center of the stone at least 18 inches higher than the bottom of the fountain's lower tray and at least 24 inches lower than the top of the hood, which is at the top of the fountain. For the double and triple stone falls the electrical outlet should be placed behind the left most stone as you face it on the wall. If you choose to install an electrical outlet behind the stone, we recommend wiring it to a wall switch that will enable you to easily turn your fountain on and off without having to reach behind the stone to pull out the plug. It is not necessary, but if you would like to control the lights and the water flow separately we recommend installing an additional clock box outlet behind the stone. This is for the re-circulating pump and should be wired to a separate switch. For the double and triple stone falls an additional clock box outlet should be installed behind EACH stone.

WATER USAGE
The water feature acts as a natural humidifier and therefore requires one half to two gallons of water per day depending upon the setting, climate, size, and usage.

MAINTENANCE Maintenance Video
To protect the copper from discoloration due to hard water deposits (if distilled water is not used) and from turning green over time and for easier clean up, we recommend applying car wax to the copper splashguard and tray once a month. Stainless steel components may be cleaned with Lime-Away. You may apply 1-3 drops of bleach to the water weekly to avoid algae growth and unfavorable odors. Never use more than this; too much bleach will dull the stone.